Refund policy

No Return Policy

All sales are final. We do not accept returns or exchanges on any products. Please review your order carefully before purchasing.

Damages and Issues

We encourage you to inspect your order upon receipt. If your item is defective, damaged, or if you receive the wrong item, please contact us immediately at telfermikayla@gmail.com so we can address the issue. We will work with you to resolve any problems with defective or damaged items.

Non-Returnable Items

Due to the nature of our products, we do not accept returns or exchanges on any items, including sale items or gift cards. This includes custom orders, personalized products, and perishable goods, as well as hazardous materials, flammable liquids, and gases. If you have any concerns about your order, please feel free to reach out to us.

European Union 14-Day Cooling Off Period

For customers residing in the European Union, you have the right to cancel or return your order within 14 days of receipt under EU consumer protection laws. However, the item must be in its original, unused condition with tags and packaging intact. Please contact us at telfermikayla@gmail.com to initiate the process.

This version clearly states that all sales are final and sets expectations while still addressing potential issues with damaged or incorrect items. It also maintains compliance with the EU’s cooling-off period requirement for relevant customers.